Privacy Policy

Last updated: 15 November 2026

Introduction

Here/Now App Hub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our community hub website and the applications and services listed within it.

By accessing or using the Here/Now App Hub, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Information

When you register as an administrator or contribute content, we may collect:

Name and email address
Login credentials
Profile information you choose to provide

Usage Data

We automatically collect certain information when you visit our hub, including:

IP address and device information
Browser type and version
Pages visited and time spent on pages
Referring website addresses

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Here/Now App Hub
Improve and personalize your experience
Manage user accounts and access
Send administrative information and updates
Respond to inquiries and support requests
Monitor and analyze usage and trends
Prevent fraudulent transactions and protect against criminal activity
Comply with legal obligations

Third-Party Services

The Here/Now App Hub links to various external applications and services. Each of these services has its own privacy policy:

Third-Party Applications Listed:

Here/Now Today: Creative wellbeing platform - Privacy Policy
CommuniTees: Community connection app - Review their privacy policy on their website
Tees News Finder: Local news aggregator - Privacy policy available on site
Tees Valley Combined Authority: Official services - Privacy Policy
NHS Services: Health information and services - NHS Privacy Policy
Samaritans: Crisis support service - Privacy Statement
Citizens Advice: Free advice service - Privacy Policy

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies before using their services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication requirements
Secure hosting infrastructure

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

Under data protection law, you have rights including:

Right of access: You can request copies of your personal data
Right to rectification: You can request correction of inaccurate data
Right to erasure: You can request deletion of your personal data
Right to restrict processing: You can request limitation of how we use your data
Right to data portability: You can request transfer of your data
Right to object: You can object to processing of your personal data

To exercise these rights, please contact us at matt.campbell@herenowtoday.co.uk

Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact:

Here/Now

Email: matt.campbell@herenowtoday.co.uk

For GDPR-related inquiries, see our GDPR Compliance page.